(March 2018)
There are several ways that insurance professionals may
assist their personal lines customers in protecting their more valuable
possessions, such as jewelry. One opportunity to provide service is not
directly concerned with insurance. Besides assisting clients with carrying the
right type and amount of coverage, it is important to be a source of
information on assuring that jewelry is kept in its best condition. Providing
such care puts a jewelry owner in a better position to recover their full value
in case of a loss.
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Sharing information on how to handle property should be a
priority. Regardless the scope of personal inland marine or scheduled
protection, no insurer provides coverage against loss from diminished value
caused by wear and tear created by the way an owner uses or treats valuable
property. Providing information on how to properly care for such property is a
way to further enhance the coverage that you sell and maintain for your
policyholders.
Certainly some information on care may appear obvious,
arising out of common sense; but, just as often, the owner of precious properly
may be unaware of even basic handling issues.
1. Avoid swimming pools while wearing jewelry due to the danger of chlorine.
2. Carefully check for any evidence of loose stones using vibrating sources, gentle brushing or toothpicks, but be prepared to handle stones that may pop out. Either avoid making such inspections over a sink or tub (stone could fall into their drains) or cover any drain opening first.
3. Delicate jewelry chains should be stored in special boxes or be carefully hung up. These methods prevent tangling (and possible breakage, which would not be covered by insurance).
4. Clean jewelry regularly, using methods appropriate to the type of property.
5. Do not store jewelry:
· Near a heat source
· In direct sunlight
· In dangerous settings such as vehicle dashboards, open sink or tub drains, or window sills
6. Jewelry that is removed during certain activities should sometimes be put in a secure place rather than the nearest pocket. Being jostled by pocket knives, coins and car keys could result in more damage than continuing to wear the property.
7. Periodically inspect pieces to make sure they’re intact, particularly earrings, necklaces and bracelets.
8. Store jewelry separately to avoid the risk of scratching other pieces.
9. Remove earrings and necklaces and carefully store them before going to bed.
10. When washing or applying make-up, remove jewelry, perform the task and put jewelry on afterwards. Make up and cleanser chemicals could damage jewelry.
11. Remove rings and jewelry before athletic activities, cleaning or gardening since they unnecessarily expose property to damage or loss.
Note: Jewelers are a good source of information regarding care and cleaning. So seek their advice, especially since a particular cleaning or handling method may be recommended for one type of stone, but ruinous to another. Also, there are a variety of sources on the Internet offering advice on proper care and handling.
· Take precautions while engaged in rigorous activity, as a hard blow could chip the stone. Because diamonds often have settings to showcase the stones, they’re more vulnerable to damage or loss than embedded mountings.
· When cleaning the diamond, use mild detergent or sudsy ammonia. A pre-cleaning soak in alcohol helps to remove greasy film build-up.
· Soft brushing during cleaning is a good way to remove dirt around prongs and settings.
· Avoid contact with chlorine bleach which can severely damage and discolor mountings.
· Have your prongs and mountings checked annually to make sure that they provide a secure fit for the stone.
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Besides the care accompanying their companion jewel settings:
· Avoid harsh cleaners and chlorine
· Store separately to avoid scratching
· Have damage corrected by experienced sources quickly to restore value and prevent more serious loss
It is very important to avoid storing or exposing many
gemstones to direct sunlight. Depending upon the type of stone, sunlight may
result in fading or discoloration. As with diamonds, avoid the danger of loose
settings by having prongs and mountings checked annually. While many gemstones
may be safely cleaned with a warm, sudsy solution (and gentle brushing) or with
commonly available commercial cleaners, avoid ultrasonic cleaners. The latter
is recommended for diamonds and other hard gemstones, but is dangerous for
softer stones. Gemstones come in a wide variety of characteristics and degrees
of hardness. Softer stones or stones with particular qualities could be severely
harmed or even ruined with the wrong cleaning method. For instance, many stones
have their appearance enhanced by color dyes. Dye is often removed by
ultrasonic cleaners, so their use may result in a cleaner, but paler stone with
flaws revealed. It is critically important to get specific care instructions
from a reputable jeweler.
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Avoid direct or prolonged contact with
cosmetics, perfumes, and hair sprays which, eventually, may have a corrosive
effect
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Clean and restring pearls regularly to
prevent stretching, soiling and weakening
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Be sure that pearls are strung
properly. Knots tied between pearls are a more secure method and prevent pearls
in the strand from rubbing against each other.
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Do not store pearls in plastic bags!
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Store pearl strands flat rather than
hang them. Pearls are usually strung on silk which is prone to stretching.
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Store separately from other items and
it is helpful to wrap pearls in tissue paper before storing.
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Wash pearls with mild soap and water
(do not use other cleaners) after each wearing.
· A helpful method is to store pewter in boxes, isolated from other objects that could damage it. Objects should be wrapped in tissue paper for added protection, especially against scratching and abrasions.
· Clean with soapy, soft, damp cloth.
· Carefully dry with soft, clean cloth and buff to restore shine.
· Keep from extreme heat, which could damage the soft metal.
· Remove jewelry to prevent from damage when engaged in activities such as sports, gardening, construction, housecleaning.
· A helpful method is to store silver in plastic bags that can be sealed. This method reduces the pieces’ exposure to air, making the silver less vulnerable to tarnishing.
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Minimize silver’s exposure to water and
certainly do not allow contact with solvents and common household cleaners.
· Sterling silver will polish up by rubbing or buffing it with a soft cotton cloth or a Sunshine Cloth.
· Storing silver in drawers or cases with special compartments is suggested since they reduce damage caused by unnecessary shifting.
· It is preferable to use cleaners and polishing materials that are specially designed for silver.
· Do not use tissue for cleaning or polishing.
Unlike typical items of personal adornment, watches serve a
practical, necessary function: telling time. Therefore, no matter what jewels,
features, or precious metals a watch contains, a watch that does not work is a
paperweight (or, if big and heavy enough, a doorstop). Insureds should be
careful to avoid harm to a watch from sources of loss that can be easily
avoided, such as wearing an expensive watch while performing strenuous or
sports activities. Taking a few seconds to put a watch in a pocket, locker, or
gym bag could avoid misery. One good suggestion for owners of very expensive
watches who engage in regular, high-octane activities is to use a second, cheap
watch while jogging, playing tennis, mountain-climbing, sculling, etc.
If a watch’s crystal is cracked or scratched, it should be
quickly replaced so that no foreign elements gain access to a watch’s
mechanisms. Dead batteries should also be replaced since a watch may sometimes
be affected by prolonged periods of inactivity. Naturally it is also important
to make sure that the watch band is in good condition, especially leather which
degrades due to age as well as from being subjected to sweat and handling.
Keeping the watch’s original case for storing is also a good idea.
Such garments need special care in order to preserve their appearance and their high value. Like many other types of assets, furs are investments and they are capable of maintaining and even increasing their value. However, as is the case with jewelry, an owner has to be aware of how to handle this special investment. The following is offered to assist the insurance professionals whose clients might benefit from tips on caring for their furry possessions.
Cleaning attempts by owners must be minimized and fur owners need to be aware that fur items should be gently shaken out. Do not attempt combing or brushing. Furs should be professionally cleaned at least once per year. Professional cleaning extends the look and longevity of the garments. Fur specialists use processes that are different than dry cleaners and result in the following:
· Removal of airborne pollutants
· Elimination of dirt and make-up
· Rejuvenation of the leather linings
· Restoring the fur’s luster
Fur owners who wish to make sure their special garments keep their high value must pay attention to detail. Furs can’t be handled in the same manner of other clothing without risk of substantial damage. Since furs are both heavy and delicate (a perilous combination), minor areas of wear, rips or tears should be immediately and professionally repaired. To minimize wear and tear, do the following:
· Avoid worn spots caused by pinning items such as flowers or heavy jewelry to furs
· Be careful when using belts or hooks since they also may damage fur.
· Damp furs should be hung in a cool spot with freely circulating air for safe drying
· Furs that are thoroughly wet should be immediately sealed in a plastic bag and taken to a reliable furrier for proper treatment.
· Prevent stressing a fur by being sure it is unbuttoned/unhooked before sitting.
· Speaking of sitting, cover a car seat with a smooth cloth. If you don’t, an uncovered car seat may entangle and pull out guard hairs.
· Fur and alcohol don’t mix. Alcohol is contained in perfumes, hairsprays and makeup, so avoid direct contact or risk stiff fur hairs and dried leather (often used in fur linings).
Never leave a fur near a heat source since it can make both fur and leather brittle. Normally, cedar closets and moth balls are good for clothing. That is not the case with furs. Both moth balls and cedar absorb moisture and this effect is as harmful to furs as it is to moths, causing dry rot in the former.
Only use hangers with wide shoulders which prevent furs from creasing and also make sure to allow a lot of space between garments to avoid their being crushed.
Restrict use of garment bags to traveling. Most garment bags, especially plastic bags, restrict air flow, causing furs to dry out.
First, apply the same points mentioned in “Coat Season Storage,” above. During the warmer months (especially summer) it is critical to protect furs from heat, humidity and insects (moths). Treating a fur for moths with chemicals may cause permanent damage if done incorrectly. The best protection is to let warm weather storage be handled by a professional. Furriers store garments in modern storage vaults where temperature and humidity (34°F and less than 40%) are kept constant. An additional incentive for professional storage is that it also allows fur owners to take advantage of reduced premiums.